FAQ
Answers to almost all your questions
What is Haricoco?
Haricoco is not a takeaway, and not a meal kit — we’re somewhere in between. We cook a limited number of fresh, homemade meals each week in Toulouse, so we always know exactly how many people we’re cooking for. You pre-order before we buy the ingredients, which means less waste and better quality. Your meal arrives in a reusable tiffin container, ready to warm up and enjoy — delivered to your door or a nearby relay point.
Where do you deliver?
We deliver to selected areas in and around Toulouse — by bike, to keep our footprint as small as possible. Check our delivery zones page to see if your address is covered, and if you’re not sure, just get in touch!
What does it cost
Each tiffin costs €36, delivery included. The Match (Friday) is one complete meal, generously sized for two adults. The Batch (Tuesday) contains three base meals — your week’s meal-planning taken care of — just add your favourite starch like rice, pasta or potatoes. Members enjoy exclusive pricing and priority access. No hidden fees, no surprises
Are the meals suitable for me?
All our meals are 100% plant-based, but you definitely don’t need to be vegan or vegetarian to enjoy them! If you have a specific food intolerance or allergy, please contact us before ordering so we can let you know what’s in that week’s menu and whether it works for you.
How do I order?
You can order directly via our website — our payment buttons link to Stripe, a secure and trusted payment platform. Not ready to commit? Subscribe to our weekly menu newsletter first — it’s free, no strings attached, and a great way to get a feel for what we do.
How far in advance do I need to order?
Orders need to be placed by Monday 10h00 for the Tuesday Batch delivery, and by Tuesday midday for the Friday Match delivery. Members receive the weekly menu by WhatsApp and get priority ordering
How and when are deliveries made?
We deliver twice a week: Batch tiffins on Tuesday and Match tiffins on Fridays. Delivery is to your home address or an agreed local relay point within our delivery zones. You’ll be notified with details ahead of your delivery.
How long do the meals keep and how do I reheat them?
Your tiffin arrives fresh and will keep in the fridge for up to 4 days. To reheat, simply transfer the contents to a pan or oven — or any microwave-safe dish if you prefer. Note that the tiffin itself is stainless steel, so it can’t go directly in the microwave. Full reheating tips are on the ‘reheating page’ .
What happens to my tiffin container?
The tiffin stays ours — and that’s the beauty of it! For one-off orders, we’ll swing by to collect it within the week. Members get to keep their tiffin between orders, and it gets swapped for a freshly filled one each time. Either way, it gets cleaned, refilled, and reused. Zero waste, zero effort on your part
How does the membership work?
As a member you pay €32,40 per month, which includes one tiffin of your choice — that’s already a 10% saving on the regular price. Whenever you’d like more that month, additional tiffins are also ordered at 10% discount. You receive our weekly menu by WhatsApp, pick what appeals to you, and we take care of the rest. Flexible, no fixed schedule required.
Why become a member?
Simply put — you save money and get first dibs on our menu. Members enjoy 10% off every tiffin, occasional extra offers, and receive the weekly menu by WhatsApp before anyone else. Plus, being part of a regular community helps us reduce waste and support local producers. If you order more than once a month, it’s a bit of a no-brainer!
Is there commitment? Can I cancel?
None at all. Haricoco membership is completely flexible — pause, adjust, or cancel whenever you need to. Life happens, and we get that. Just let us know in advance and we’ll take care of the rest.